Case study in brand consistency, starring my dog: he wags his tail for Starbucks before he's close enough to see the sign. No one primed him. The consistent experience did that on its own. Humans respond the same way, minus the tail.
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Case study in brand consistency, starring my dog: he wags his tail for Starbucks before he's close enough to see the sign. No one primed him. The consistent experience did that on its own. Humans respond the same way, minus the tail.